2007 Summer Training – Desk Monitoring: Improving Program Performance

The 2007 Summer Training on Desk Monitoring introduced the concept of creating a quantitative monitoring tool for use at the state office. The purpose of developing a desk monitoring tool is to decrease the burden on states by supplementing onsite monitoring visits. In addition to developing desk monitoring reports, the training offered guidance in developing a rubric to evaluate program performance. The Guide and materials provided below will assist states in designing a monitoring tool, planning and developing desk monitoring procedures, implementing this plan, and evaluating its effectiveness.

The 2007 Summer Training materials include a Guide, an Excel template to aid in developing a desk monitoring tool, a PowerPoint presentation and corresponding handouts used at the training, and other resources and materials of use to states in a step-by-step development of their desk monitoring process. Below you will find an outline and links to downloadable materials that were distributed in hard copy at the training.

All documents for this training have been archived and are available upon request by sending an email to nrs@air.org.

 

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NRS Guide

• 1. Guide – Desk Monitoring: Improving Program Performance
  This guide introduces desk monitoring and its essential elements, and lays out how to plan, implement, and use desk monitoring.
  
  
  •  Desk Monitoring Guide
  • Desk Monitoring Guide (508 Compliant Version)

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Facilitation & Professional Development Materials

• 2. Presentation and handouts from the 2007 Summer training
  The PowerPoint slides and corresponding handouts follow the instructions of the Guide and will enable the user to identify and develop essential elements of desk monitoring, create a desk monitoring tool, and develop a plan for implementing and evaluating desk monitoring.
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  •  NRS Desk Monitoring Presentation (archived)
  •  NRS Desk Monitoring Handouts
  • NRS Desk Monitoring Handouts (508 Compliant Version)

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Training Tools

• 3. Excel template for developing a desk monitoring tool
  The Excel template below provides an outline of a desk monitoring tool that can be redesigned to suit the needs of the state or local program. Refer to the PowerPoint slides for further guidance in selecting elements of the desk monitoring tool.
  
  
  •  Desk Monitoring Excel Template (archived)

• 4. Glossary
• NRS has updated its online glossary of useful and important terms for adult education to include additional terms relevant to desk monitoring.

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Additional Materials

• 5. Sample State Desk Monitoring Details and Forms
  The documents below provide examples of actual state desk monitoring programs, in this case from Massachusetts and Ohio.
  
  
  •  Massachusetts Countable Outcomes (archived)
  •  Massachusetts 2006-2010 Performance Standards (archived)
  •  Ohio FY 2006 Desk Review Details (archived)
  •  Ohio FY 2006 Report Form (archived)
  
  
• 6. Group pictures from trainings
• Click on any of the thumbnail images below to see a full-size image.

From San Francisco:

 

From Savannah:

 

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